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Add Photos Grayed out, Photos gone, and presets are missing after latest windows update

New Here ,
Apr 27, 2021 Apr 27, 2021

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I just completed the latest Windows 10 update and LR has completely reset. I had 312 photos and dozens of presets and they're gone. Add Photos is grayed out under the Photos icon on the left as well as File > Add Photos. The newbie tips restarted as well and it won't connect to the cloud.

- I'm on version 4.2.

- Creative Cloud All Apps individual license (up to date)

- I reset LR preferences

- Creative Cloud is allowed through Firewall

- First time I select Edit > Preferences, I get "Unexpected error performing command: ?:0: attempt to index a nil value" error. I can select Edit > Preferences again and it navigates to the menu.

- Under Edit > Preferences, LR is unable to connect to Could Storage

- All my photos and presets are on the web version, so they're not lost. 


Thoughts? 

 

 

TOPICS
Performance, Presets or profiles, Problem or error, Sync, Windows

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New Here ,
Apr 27, 2021 Apr 27, 2021

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Forgot to mention, I've uninstalled and reinstalled LR multiple times. I don't want to have to uninstall Creative Cloud because I'd have to reinstall everything else. 

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