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Add photos greyed out in Lightroom desktop on Windows

New Here ,
Dec 21, 2021 Dec 21, 2021

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Acquired a photographer's plan, installed Adobe Photoshop lightroom
), but I can't add a photo to it. The add photos function is not active.

 

 

 

{Thread title edited by moderator}

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Adobe Employee ,
Dec 24, 2021 Dec 24, 2021

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Hi,

 

We're sorry about the trouble with Lightroom. Would you mind sharing the version of Lightroom you're using along with the version of Windows you're working on? Have you tried to re-install Lightroom to check if that helps? If not, please try that & let us know if it helps.

 

You can also check out the conversation & try the steps suggested here: https://feedback-readonly.photoshop.com/conversations/lightroom-desktop-cloudbased/lightroom-desktop...

 

Regards,

Nikunj

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