Add photos greyed out in Lightroom desktop on Windows

[Edward223299035low]

Acquired a photographer's plan, installed Adobe Photoshop lightroom
), but I can't add a photo to it. The add photos function is not active.

{Thread title edited by moderator}

[nikunj.m]

Hi,

We're sorry about the trouble with Lightroom. Would you mind sharing the version of Lightroom you're using along with the version of Windows you're working on? Have you tried to re-install Lightroom to check if that helps? If not, please try that & let us know if it helps.

You can also check out the conversation & try the steps suggested here: https://feedback-readonly.photoshop.com/conversations/lightroom-desktop-cloudbased/lightroom-desktop...

Regards,

Nikunj