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add photos option is greyed out in lightroom

New Here ,
Jun 06, 2021 Jun 06, 2021

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Hi there, ive used lightroom before and i havent had any plans. I have a education account and have the plan that allows me access to most apps. Whenever i open lightroom, the add photos option is greyed out and im not able to do anything. I have tried signing in, re installing, everything. Im stuck 😕

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New Here ,
Aug 15, 2021 Aug 15, 2021

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ive had the same issue - any solution to date?

 

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