Adobe helpers on the phone

New Here ,
Jan 18, 2021 Jan 18, 2021

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I was having trouble with my photos not syncing on my laptop to my mobile ap. I called for help and we did screen share. The guy helping me tells me to close Lightroom then relaunch. I do and wait for him to say what to do next.... I got silence. I said hello it's not loading at all now should I close it and do it again.? And silence,.. finally I herd a fart followed by snoring..... 

 

the guy helping me really fell asleep mid call.... lmao

whatever. I called again to help me because now I can't remove him from my account,l the second guy just hung up on me 😅 

 

now I call and no ones answering me.... happy Monday 🤗:sparkles::sparkles:

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Performance, Problem or error, Sync

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Adobe Community Professional ,
Jan 19, 2021 Jan 19, 2021

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This is mainly a user to user forum.

 

The best place to feedback and report bugs is on the following forum, which is monitored by the engineering team:
https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_lightroom_cc

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