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Adobe Lightroom quit unexpectedly ; error code

New Here ,
Dec 05, 2021 Dec 05, 2021

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Adobe Lightroom Version 5.0

macOS monterey version 12

I've restart my computer, reinstalled lightroom. No Luck. 

 

The error code


Process: Adobe Lightroom [1614]
Path: /Applications/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom
Identifier: com.adobe.mas.lightroomCC
Version: 5.0 (2021.1012.0948)
App Item ID: 1451544217
App External ID: 844541208
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2021-12-05 21:22:57.5932 -0500
OS Version: macOS 12.0.1 (21A559)
Report Version: 12
Anonymous UUID: BEEAF590-F3C3-7A11-A218-AFC46EF3B9B9


Time Awake Since Boot: 2500 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
*** Terminating app due to uncaught exception 'LuaRunException', reason: 'method name too long'
terminating with uncaught exception of type NSException

 

 

 

At this point ill try anything... been stuck for days

 

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Adobe Employee ,
Dec 06, 2021 Dec 06, 2021

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LATEST

Please follow the two sets of steps below:

 

This procedure works for both Lightroom Classic and Lightroom Desktop.

If you are using Lightroom Desktop it can change the location of your local storage. Please review this setting after resetting preferences. 

 

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.

 

Clean Lightroom Install Procedure

Close Lightroom

Restart the computer

Use the Adobe Creative Cloud App to uninstall Lightroom

Restart the computer

Install Lightroom via the Creative Cloud App without launching any other programs.

Restart the computer

Launch Lightroom

Wait 5 minutes

 

After performing both of these steps, do you still see an unexpected quit?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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