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AdobeLightroom presets lost

New Here ,
Dec 06, 2022 Dec 06, 2022

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Hi guys, so I deleted Lightroom from my phone and took it again and I've got a problem: all my presets all vanished. I tried to log in with all the accounts to see if that was an issue (fb account, adobe account) but nothing changed. Got any idea why? Thanks. 

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correct answers 1 Correct answer

Community Expert , Dec 06, 2022 Dec 06, 2022

Do you use the free version? If so, then your presets are stored on your phone, and deleting an app from your phone also deletes its data. The only way to get them back in that case would be to restore the phone from a backup.

 

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Community Expert ,
Dec 06, 2022 Dec 06, 2022

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Do you use the free version? If so, then your presets are stored on your phone, and deleting an app from your phone also deletes its data. The only way to get them back in that case would be to restore the phone from a backup.

 

-- Johan W. Elzenga

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New Here ,
Dec 15, 2022 Dec 15, 2022

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Sorry for late response, yes I use the free version. Now everything make sense, thank you!

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