AI denoise causes my pc to shutdown

[Donald226752126onh]

I've just tried using lrc denoise ai, and as soon as I click proceed it causes my pc to shutdown.

[TheDigitalDog · Accepted solution]

Review your system's specs and compare them to the minimum requirements document*: https://helpx.adobe.com/lightroom-classic/system-requirements.html 
*last revised/updated at the Max 2022 release.

GPU with DirectX 12 support
4 GB of GPU memory for 4k or greater displays
8 GB of dedicated GPU memory or 16 GB of shared memory for full GPU acceleration

[Andrew31123614q2x3]

Hello Digital Dog, you seem to know a lot about this so I'd appreciate your help as well. 

I have an old laptop and recently got Lightroom Creative Cloud. When I tried using AI denoise on my vetry old slow, laptop it would take 40 minutes plus to do one photo. While doing this it would constantly pop up windows saying there is a problem and it needs to send a report. I tried my partners computer which is also nothing special and it was marginally better. at best 20 minutes for a photo.

So i went out and got a New Laptop, with much better specs, 12th Gen i7,16 gb RAM, Nvidia GeForce  and thought I'm going to be getting much better results. Imagine my surprise, whjen the new laptop crashes completely and I'm yet to succesfully use Denoisde on a single photo. This is extremely disappointing, as I spent much more than I initially planned, and only did it so i could use the AI Denoise feature. Please tell me there is a solution to this.

Regards 

Andrew