AI Denoise stopped working with LR 8.2

[Fred Bananas]

Since updating to LR 8.2 for MacOS the AI Denoise function says "Unsupported Photo" whereas it worked previously.

[Sameer K]

Hey, @Fred Bananas. Welcome to the Lightroom Community. I'll need more info to help you figure this out. 

Is Denoise working with the same files in Camera Raw? 

Denoise may not work with Compressed RAW images. Try working with Lossless files & check how it goes. 

Please share a few RAW files directly on my profile if the issue exists. 

Thanks! 

Sameer K

(Type '@' and type my name to mention me when you reply)

[Fred Bananas · Accepted solution]

Hi @Sameer K  - thanks for the quick reply. I downloaded the latest Camera RAW and installed it. The AI Denoise now works again.

Thank you for your help.

[Imani28858166ytk3]

Adobe Lightroom AI Denoise is not working on my Mac. It previously worked... HELP!!  It looks like google mentions that AI Denoise for Lightroom (not Lightroom Classic) will not work on my Mac.  Searching around it said that it will not work on MacOS 14.0 or later.  Has this been corrected to work for the latest version of MacOS.  Does it require an un-install... re-install.  And the files are my .NEF files from my Nikon D500.  Attached are a couple files that should work.  Please help.

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

[LarryK41]

Denoise fails with "unsupported file format" in lightroom Desktop version 8.2. works fine in Classic and ACR.

I prefer to use Lightroom Desktop