• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

AI denoise - unsupported photo

New Here ,
May 09, 2023 May 09, 2023

Copy link to clipboard

Copied

I am having issues with AI denoise with my laptop.  It will denoise Sony ARW images on an old very slow laptop (70 mins) but when I try it on my newer laptop with it states "The selected photo is not supported by this feature".  It states it will process in 5 mins but then gets the error.

 

GPU is DirectX NVIDIA GeForece 940MX (30.0.15.1169) 2GB

Intel HD Graphics 620 

Core i7 7th gen chip

16gb RAM

 

TOPICS
Windows

Views

386

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 09, 2023 May 09, 2023

Copy link to clipboard

Copied

LATEST

Hey @Stodge_PJ. Welcome to the Lightroom Community. I'll help you figure this out.

 

We generally recommend a GPU with more than 2000 ops/sec. The Intel Graphics 620 & Nvidia GeForce 940MX scores are just 431 & 877. Check here to learn more: https://www.videocardbenchmark.net/directCompute.html

 

While the VRAM component may meet the requirements, graphically demanding features may not be as smooth.

 

We hope this helps. Thanks!
Sameer K

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines