Ai Denoise

[Bewitched_yogi5FD4]

Hi. I am currently trying to use ai denoise in lightroom, but it's saying file type unsupported. Yes I am using a raw file. I was just able to use this feature last week. I even tried to use a raw photo that I used ai denoise on before and it still said "file type unsupported".  I have uninstalled and reset preferences. Once again, they are raw images and I have been able to use this several times before. I tried using lightroom classic, but same thing. Any suggestions on how to fix? 

[Jao vdL]

Have you updated to the latest version? In versions from before a week ago, you could not denoise non-Bayer mosaic raw, so any raw file with reduced resolution such as sRAW, and many other formats that were already reduced in size by the camera would not be able to be denoised. Also pseudo raw files that are not actually Bayer mosaiced but have already been demosaiced by the camera such as Apple ProRAW only got supported for this in the very latest update.

[Bewitched_yogi5FD4]

Yeah Im on the latest version. This was working perfectly fine 1 week ago

[Jao vdL]

Can you share more info? What kind of file from what kind of camera (i.e. what were the quality settings in your camera). Can you share a file through dropbox or similar so people here can test on their machines?

[Bobbi28903821eht1]

I am having the exact same issue... worked fine a week ago, not working now, very frustrated.  I'm using an OM1 camera and their raw format.

[Zozozo333]

Came here looking for solutions to the same thing. Went back to an older photo set that I used denoise on and it gave me the same message. Hadn't done anything to settings. I assume adobe updated on its own. Frustrated. 

[Muggsy1776]

I recently upgraded to 14.0.1 for Mac and my denoise is not working either.  It will start as normal but after the processing occurs I get a gray screen and the photo does not appear.   It shows "no photo selected".