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11

Ajuda

New Here ,
Dec 24, 2023 Dec 24, 2023

Eu tinha assinatura do Lightroom mas quando troquei de celular,  não consegui acessar minha assinatura. Cancelei e fui contratar novamente mas aparece que não é possível no momento. Alguém pode me ajudar?

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Community Expert ,
Dec 25, 2023 Dec 25, 2023
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I'm not sure what you exactly did. There's never a need, nor is it a good idea to cancel and get a new subscription because all your files are tied to an Adobe ID. If you change the ID due to a new subscription, that's an issue. If you cancelled and re-subscribed within the same ID, you're OK.

 

However, only Adobe can help with account issues: https://helpx.adobe.com/contact.html

 

 

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