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All my photos disappeared from Lightroom mobile after switching to the Adobe Lightroom premium plan

New Here ,
Mar 08, 2023 Mar 08, 2023

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Hi! I would like to get your help as soon as possible!

I just upgraded to the Adobe Lightroom premium plan. I already had photos added and edited in the free Lightroom Mobile app (IOS). However after upgrading, all my photos disappeared. Where did they go? Did they get deleted? Can I retrieve them? 

 

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correct answers 1 Correct answer

Adobe Employee , Mar 08, 2023 Mar 08, 2023

Hello @adnilemelinda 

You seem to have two accounts, each with a separate subscription.  I will send you a direct message to share account details more privately.

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Adobe Employee ,
Mar 08, 2023 Mar 08, 2023

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Hello @adnilemelinda 

You seem to have two accounts, each with a separate subscription.  I will send you a direct message to share account details more privately.

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Community Beginner ,
Mar 10, 2023 Mar 10, 2023

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Hey, did you get this solved?

I'm having a similar yet different issue. 

See here.
https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/lightroom-mobile-library-...

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