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Any way to upgrade from Mobile to full?

New Here ,
Feb 21, 2024 Feb 21, 2024

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Hi there, 

I was half asleep and accidentally purchased the mobile-only plan from my iPad. I was away photographing a show and didn't have laptop on hand so I had to pay via my ipad but turns out you can't buy a full plan through apple and I didn't realise this. The plan I got cost me £4.99, obviously the full plan/PC Included is £8.49. Is there any way to upgrade/change to the full plan without paying full price this month or do I just have to suck it up buttercup and pay another £8.49? 

Thank you!

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iOS: iPhone , Web

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Adobe Employee ,
Feb 22, 2024 Feb 22, 2024

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hello @Dreamcurl 

 

This is a peer-to-peer forum.  To reach Adobe Support please visiti https://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chat bot.

 

If Adobe Support cannot help, it may be because Apple owns iOS app trials and transactions.  Apple Support is generally very understanding and helpful.  For more info, please see: https://support.apple.com/en-us/HT204084 

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