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App issues with staying open

New Here ,
Feb 08, 2022 Feb 08, 2022

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The app keeps exiting in the middle of editing and it erases the work that I had just did. Please help.

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iOS: iPhone , iPadOS

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Adobe Employee ,
Feb 09, 2022 Feb 09, 2022

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Hi,

Are you seeing these issues with our latest 7.2 version?
Which device are you experiencing this issue on?
What edits do you do when this happens?

Thanks,
Ignacio

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New Here ,
Feb 09, 2022 Feb 09, 2022

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I am having trouble with this on my iPhone X and IPad 6th Gen. So far I’ve been using the selective brushing tool. 

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Adobe Employee ,
Feb 10, 2022 Feb 10, 2022

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Have you checked how much free disk space you have on your device?
Are you still e.g. syncing before you start to edit the image?

I'm assuming this occurs to Raw editing?
Any information about the dimensions and file type (as well as camera) would be helpful.

Thanks,
Ignacio

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New Here ,
Feb 11, 2022 Feb 11, 2022

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Now that you mention the storage thing. I think that could be a possibility. And yes. RAW files. Yes to syncing photos before editing them 

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