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Blank images in my "All Photos"

New Here ,
Aug 02, 2021 Aug 02, 2021

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Hello community, I used Lightroom Classic for years and just recently made the change over the new cloud-based version. After a few uses blank images started showing up in my "All Photos" tab. I've tried deleting them, signing out and back in, uninstall and reinstall but they're still there everytime I log in. None of them have any information connected to them, they're just blank thumbnails.

 

Any suggestions to help me remove these or fix the issue? Thanks!

 

{Moved to Lightroom Classic forum by moderator}

[Mod: Moved back to Lightroom eco-system. 

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Adobe Community Professional ,
Aug 02, 2021 Aug 02, 2021

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It looks like sync (to the Cloud) has been paused in those images, what happens when you un-pause?

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New Here ,
Aug 02, 2021 Aug 02, 2021

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Last I tried there was no difference, but I am currently trying to sync again. I will comment again when it's done in case anything has changed.

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Adobe Community Professional ,
Aug 02, 2021 Aug 02, 2021

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How were the photos imported into Lightroom? Via Desktop, Mobile, Classic or Web?

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New Here ,
Aug 02, 2021 Aug 02, 2021

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I believe all have been via desktop or mobile. The sync has since completed and the blank images are still there.

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Adobe Community Professional ,
Aug 02, 2021 Aug 02, 2021

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Try checking http://lightroom.adobe.com/ for any sync issues.

The tab should be on the left, I think any problem photos should have the location of import on them.

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New Here ,
Aug 11, 2021 Aug 11, 2021

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I don't have any blank images when I open LR online so they only show when I open it the program on my desktop. When I do that they don't have any information. (Screenshots in the original post)

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Adobe Community Professional ,
Aug 11, 2021 Aug 11, 2021

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Are you sure that you're using Lightroom Classic? When I take a look to your screenshot it look's like Lightroom CC.

 

Which operating system do you use? 

Which version of Lightroom do you use exactly? 

Please post the exact version and not only phrases as "recent", "latest" and so on. 

 

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New Here ,
Aug 11, 2021 Aug 11, 2021

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If Lightroom CC is the newest form that is cloud based then that is what I'm using. 

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