Camera Matching Profile not being applied to synced smart previews

[ianm41132428]

I have my original images in Lightroom Classic on my Mac and sync smart previews to the cloud ecosystem.  I have a recent problem with how the images are displayed on my iPad using Lightroom Mobile for iPad. This problem does NOT occur with the same images on an iPhone in Lightroom Mobile for iPhome.

The problem is that the profile assigned in LRC is not processed when the image is displayed on the iPad in LRM.  (As I said above it does get applied when I look on my iPhone so the data is getting passed across to the Cloud). Generally I am using a Camera Standard Matching Profile.  Looking at the screen on the iPad, despite that profile being used when on the Mac, on the iPad version no profile is selected at all.  The image just looks washed out.  If I manually apply the camera matching profile on the iPad that fix the issue.  

I do my main editing on the Mac and use the iPad for review and adjustments on the fly.  Having to re-apply the profile to many photos manually is frustrating.  I am not sure when this began but I believe quite recently - last month or soand older images are fine.  I have deleted and reinstalled LRM on my iPad to no avail.  

I have an iPad Pro running iPadOS 16.7.4 and the version of LRM is 9.1.0

Please advise - this seems to be a bug?  Thanks.  

Ian.

[ianm41132428]

I originally posted this in as a discussion, given the number of upvotes I do believe it is a bug.  
please can you take a look.  Thanks.  Ian.  

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I have my original images in Lightroom Classic on my Mac and sync smart previews to the cloud ecosystem.  I have a recent problem with how the images are displayed on my iPad using Lightroom Mobile for iPad. This problem does NOT occur with the same images on an iPhone in Lightroom Mobile for iPhome.

The problem is that the profile assigned in LRC is not processed when the image is displayed on the iPad in LRM.  (As I said above it does get applied when I look on my iPhone so the data is getting passed across to the Cloud). Generally I am using a Camera Standard Matching Profile.  Looking at the screen on the iPad, despite that profile being used when on the Mac, on the iPad version no profile is selected at all.  The image just looks washed out.  If I manually apply the camera matching profile on the iPad that fixes the issue.  

I do my main editing on the Mac and use the iPad for review and adjustments on the fly.  Having to re-apply the profile to many photos manually is frustrating.  I am not sure when this began but I believe quite recently - last month or soand older images are fine.  I have deleted and reinstalled LRM on my iPad to no avail.  

I have an iPad Pro running iPadOS 16.7.4 and the version of LRM is 9.1.0

[Charlie.D]

Hi @ianm41132428 

LR Classic does not sync profiles to the cloud.  

I think this separate thread relates, and suggests one or more workarounds: https://community.adobe.com/t5/lightroom-classic-bugs/p-render-smart-previews-from-lrc-edited-w-cust... 

[ianm41132428]

Hi @Charlie.D 

Thank you for your reply and the attached link, at which I have taken a look.

My situation / problem is different.  I am not expecting that LRC will sync the actual profile.  My issue is that in LRM, only on an iPad, the software does not APPLY the profile that is selected in LRC and should be sent as data to apply.  Let me explain further ...

I am only using the 'out-of-the-box' Adobe supplied profiles.  The one I generally use is the camera matching profile for Camera Standard (Nikon Z8). The profile is present in LRM on the iPad and I can apply it manually to an image on that device simply by selecting the profile in the edit section. The problem is that previously LRM on iPad would automatically apply the profile (as it does for other adjustment settings that have been made on the LRC version on the Mac).

What makes me convinced this is a coding error / bug is that for the same images the profile is correctly applied automatically by LRM on my iPhone.  So it's not about the actual sync of the underlying data to the cloud ecosystem (because it works on the iPhone) but some problem in the iPad software for LRM.  

Further, this has only started happening recently.  It used to work fine on the iPad (I have thousands of previous smart preview images where this has worked).  It seems to have started in the last month or so.  I wonder is there was a change in the December release of LRM 9.0.1 for iPad that has caused this change to happen?

Thanks for looking into this further.  

[Rikk Flohr: Photography]

FWIW, I was not able to replicate the original poster's failure. 
LrC 13.1 and iPad 9.1

[ianm41132428]

@Rikk Flohr: Photography - thanks for taking a look.

What I found was that in LRM on the iPad on first looking at the TEXT in the profile box under edit, the correct name of the profile is shown.  However, when I tapped the browse option for profiles, where an applied profile ususally has a blue bottom edge, that would not be present - indicating to me that the profile is not applied.  

I wonder if this might help with further diagnosis.  

[Charlie.D]

Hello @ianm41132428 

Thanks for your clarifying details.  I'll check with the team for their thoughts.

[ianm41132428]

Hi,

I have been doing some more experimentation.

It seems that this problem applies possibly only to the 'Camera Standard' profile.  I have been using that profile set in my camera as well as 'Camera Landscape' and 'Camera Vivid' for a range of shots.  

All those taken in the camera in Landscape picture control and Vivid picture control do NOT have this problem.  On transfer from LRC to LRM the profile is correctly applied.

However, with the Standard picture control set the problem continues.  The text says the right name but in LRM it does NOT actually apply the Camera Standard profile to the image (i.e. the blue bar at the bottom of the file is not there) and the image looks washed out.  All is fine in LRC.

Nikon Z8 with 1.0.1 firmware

LRM 9.1.1 (the version released this week) 

Hope this helps further track down the problem.  Many thanks.

[matthiasb70515275]

Hello,

Thanks for you post @ianm41132428. 

I experience the same issue as you, but I am using the Android and Windows versions of Lightroom.

Nikon Z8, firmware 2.0.  Lightroom Mobile for Android on both - tablet and smartphone.

Yes, also in my case, only the Camera Standard profile seems to be affected.

Let me add:

1. When I select any profile in LRM (including Camera Standard) it will be applied correctly in all other Lightroom instances (mobile as well as LR and LRC under Windows 11).
2. When I select a profile other than Camera Standard in the Windows Versions, it will also be applied correctly to all other Lightroom instances.
3. When I select Camera Standard in the Windows Versions, it will not be selected/applied in LRM. In fact, then no profil is selected.
4. I do not observed this problem for my Nikon Z6. There, selection/application of profile Camera Standard V2 works as expected.

I hope this helps a little to have someone from Adobe identify and fix the root cause of this strange, annoying bug.

[ianm41132428]

Thanks for your comment and sharing your experience @matthiasb70515275

What you have described is precisely the problem that I am encountering. It seems that the situation only occurs when using the Camera Standard profile of the Nikon Z8. Other profiles work correctly.

Something is happening when opening an image from Lightroom Classic in either of the Lightroom Mobile solutions when the Nikon Z8 profile is used. Lightroom Mobile does not apply that and images look washed out.

Please can someone from Adobe have a look at this bug - it is no only annoying but does not seem to be receiving any attention to be fixed. Thank you.

[ianm41132428]

I wonder whether ADOBE have yet been able to investigate and plan to resolve this bug.  In the most recent version of LRM (9.3.1) released a few days ago  this bug is still present.  

Just to be clear I only experience this when using a Nikon Z8 camera and camera matching profiles.  When using a Nikon Z7 this operates correctly.  There must be something awry with the implementation of how the camera matching profiles (camera standard for example) are applied in the mobile application for the Nikon Z8.  If I manually apply the profile in the mobile app it  work, when images are synced from LRC the profile is not applied, albeit the text field is there correctly.

Please update as this bug is very frustrating and reduces the benefit of the Lightroom ecosystem (as the profile has to be applied manually to each image individually as a work around - crazy!). Thank you.

[ianm41132428]

I am pleased or report that this issue has been fixed. I post the following information so that other users may benefit from the steps that I needed to take for it to take effect.

Sometime back I think that Adobe corrected the problem with a new version of Lightroom for iPad  - which is great.  However, simply doing a usual update of the app on my iPad did not fix the problem.  What I had to do was to completely delete Lightroom for iPad from the iPad, then force restart the iPad (to clear the data fully), I also then removed Lightroom for iPad from my iCloud backup and force restarted the iPad once again.  Then I proceeded to re-install Lightroom for iPad from the App Store.  As expected all pictures resynced and hey presto the camera standard profile was being applied correctly.  I repeated the same steps on my iPhone and had the same success. 

I hope this is useful for others and I am very pleased that the fix has been made.  

Ian. 

[matthiasb70515275]

Hello Ian,

Thanks for sharing your insights and the good news.

Deinstallation and new installation (instead of update installation) also helped for my Android device.

Matthias