Can not open Lightroom - it fails

[Keld269906902qt1]

I have and i pay every month 77,50 dkr but i can not open Lightroom what can i do. User since the 99

[Ignacio B.]

Hi,

thank you for reporting this.
I assume that you are having this problem on your iOS device?

Is it possible for you to add a screen recording of the issue?
https://support.apple.com/en-us/HT207935

Thanks,
Ignacio

[Charlie.D]

Hello @Keld269906902qt1 

I see you have some expired plans for the account you used to post for help.  But the system let me know you seem to have a Photography 20 GB plan based on another email address/Lightroom ID.  I will send you a direct message to share some information more privately.

Thank you!