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Can not open Lightroom - it fails

New Here ,
Nov 06, 2022 Nov 06, 2022

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I have and i pay every month 77,50 dkr but i can not open Lightroom what can i do. User since the 99

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iOS: iPhone , iPadOS , Windows

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Adobe Employee ,
Nov 07, 2022 Nov 07, 2022

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Hi,

thank you for reporting this.
I assume that you are having this problem on your iOS device?

Is it possible for you to add a screen recording of the issue?
https://support.apple.com/en-us/HT207935

Thanks,
Ignacio

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Adobe Employee ,
Nov 12, 2022 Nov 12, 2022

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Hello @Keld269906902qt1 

I see you have some expired plans for the account you used to post for help.  But the system let me know you seem to have a Photography 20 GB plan based on another email address/Lightroom ID.  I will send you a direct message to share some information more privately.

Thank you!

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