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Can’t access features subscription paid

New Here ,
Jan 20, 2021 Jan 20, 2021

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I can't use any features because it says I need to update my subscription which is already up to date and paid for the next month. I've read a few posts saying I just need to wait a while until Apple and Adobe update which I have waited hours and still nothing. Help! Who can I speak to that can look into my account now. Thank you. 

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Adobe Employee ,
Jan 20, 2021 Jan 20, 2021

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Hi 'defaulto64xvtdp1qbx'

I see a valid Lightroom Premium subscription for mobile devices when I check against the same account you used to write on the user forums.  Please make sure you are signed into the same email address you used for the forums.

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