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Can't be able to upload a Photos

New Here ,
Aug 11, 2024 Aug 11, 2024

Hello everyone, i am using lightroom on latest version of 7.4.1 in windows 10, i cant able to upload a photos from PC.

 

Kindly suggest me, how to rectify this issue

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not just another word for any problem with software!]

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Community Expert ,
Aug 11, 2024 Aug 11, 2024

Please be more specific. Your screenshots simply show that there are no photos in Lightroom yet, which is of course normal if you just started. To add photos to Lightroom, choose 'File - Add Photos'. If you tried that already, then tell us what did (not) happen.

 

-- Johan W. Elzenga
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New Here ,
Aug 11, 2024 Aug 11, 2024

In that same screenshot, just see the ADD PHOTOS option is not visible to add.

 

Same as not visible to add a photos in file menu too, if try to add a photos from folder in right click properties not opening too.

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Community Expert ,
Aug 12, 2024 Aug 12, 2024

How about the 'File - Add Photos' menu like I suggested? It that also dimmed? And are you logged into your Adobe Creative Cloud account? If you are not logged in, then you cannot add photos to it.

 

-- Johan W. Elzenga
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New Here ,
Aug 12, 2024 Aug 12, 2024

File - Add Photos also dimmed, also logged in my cloud storage account.

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Community Expert ,
Aug 12, 2024 Aug 12, 2024

Perhaps your firewall stops Lightroom from connecting to the internet. Can you make a screenshot of the upper right corner? Click on the cloud icon.

 

P.S. Please embed your screenshots using this icon Embed.jpg instead of attaching them.

 

-- Johan W. Elzenga
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New Here ,
Aug 12, 2024 Aug 12, 2024
LATEST

I think that was an issue, like you said Firewall block is the problem, 

 

On today only i checked a firewall protection, one of my settings was blocked. Now it was cleared and working fine.

 

See the screeenshot in right corner icon is now showing.

 

Thanks for a time, i will get back to you if problem occurs again.

 

Screenshot (19).png

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