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Can't get out of trial mode on lightroom.

New Here ,
Jul 11, 2022 Jul 11, 2022

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I purchased Creative cloud lightroom subscription. On CC desktop I can see all my products but on mobile(ios) lighroom is in trial mode. 

I logged off/in on mobile app and CC desktop but it did not solve my issue. 
I am using same email id which I used to register the subscription. 

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iOS: iPhone , macOS

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correct answers 1 Correct answer

Adobe Employee , Jul 11, 2022 Jul 11, 2022

There was a problem with your account.  It should be fixed now, please try the Lightroom Mobile app again.  You should now see the subscription working on all devices.  

 

Please accept our apologies for the problem.  Thank you for reaching our to us so we can help!

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Adobe Employee ,
Jul 11, 2022 Jul 11, 2022

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There was a problem with your account.  It should be fixed now, please try the Lightroom Mobile app again.  You should now see the subscription working on all devices.  

 

Please accept our apologies for the problem.  Thank you for reaching our to us so we can help!

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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