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Can't seem to see FOLDERS in Lightroom on my iPAD

New Here ,
Mar 27, 2023 Mar 27, 2023

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I can't seem to find FOLDERS anywhere on Lightroom Mobile App for my iPAD. The only options are:

 

All Photos

LR Camera Photos

Recently Added

Recent Edits

People

Deleted

and then

Albums

 

I can Create a new folder or album but then when I search for that Folder, it's nowhere to be found.

 

Could someone help? I'm on the most recent version

 

Thank you

 

 

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iPadOS , macOS

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Community Expert ,
Mar 27, 2023 Mar 27, 2023

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The "Folder" you can create in Lightroom is a "Folder" in the Adobe Cloud- where your photos are stored. It is not a folder within your iPad.

The Lightroom 'Folder' is used to 'group' several Albums together.

 

Regards. My System: Lightroom-Classic 13.4, Photoshop 25.9.1, ACR 16.4, Lightroom 7.4, Lr-iOS 9.0.1, Bridge 14.1.1, Windows-11.

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New Here ,
Mar 27, 2023 Mar 27, 2023

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Yes, I understand that but I"m just saying that they don't show up on the
Lightroom App on my iPAD. I'm not looking for them on my iPAD Files app but
inside of the Lightroom App.

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Community Expert ,
Mar 27, 2023 Mar 27, 2023

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It seems like you have a subscription with Cloud Storage (and not the free app), if you do, can you see any folders at http://lightroom.adobe.com/?

 

Also, can you see or create any folders in Lightroom Desktop (assume you have access to this as there is a MacOS tag to the post)?

 

One option for the iPad, (if everything is synced to the cloud) would be to reinstall the app.

 

If you can video the screen (maybe using screen recording on iOS) then this may help someone figure the issue.

 

My iPad works as expected.

 

 

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Adobe Employee ,
Mar 29, 2023 Mar 29, 2023

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Are you creating folders in your Lightroom account on another device, and not seeing them sync & appear to your iPad?  Or are you not seeing folders later that you created on the very same iPad?  I just tried creating folders, and they appear OK to me, even if I reinstall -- as long as I let LR sync to the cloud, they can be retrieved later.  

I recommend doing a device backup (so that you can restore your apps and files to today's setup later, if needed), and then let Lightroom on your iPad fully sync, and then see if reinstalling the app helps

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