Can't subscribe to photography plan

[Concrete_Mike]

I am subscribed to LR mobile via my Samsung account. I tried to subscribe to the photography plan for my pc but it seems I'm blocked from doing so because I'm already subscribed to LR mobile. I can't see a way to cancel that through my Samsung account?

Surely I can upgrade though? 

[Ranjisha Sengupta]

Hi there,

Thanks for reaching out. Yes, you are correct. If you're already subscribed to Lightroom Mobile, having another plan will not be possible, which would create conflicts. You can try using a different mail ID or manage the current account.

Check this for more details: https://helpx.adobe.com/manage-account.html

Keep a backup of the files before you troubleshoot. 

Thanks,

Ranjisha

[Concrete_Mike]

Thanks. 

Now I've got to work out how to cancel the LR subscription with Samsung, as that's how I got it.....

🙂

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