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Can't turn on cellular data in Lightroom Mobile (Android)

New Here ,
Sep 12, 2022 Sep 12, 2022

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Hello! I'm new to Lightroom and I'm trying to figure out how to turn on cellular data so I can save the pictures to my camera roll. I have tried everything but the option to turn it on is greyed out. Any tips?

 

 

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Adobe Employee ,
Sep 12, 2022 Sep 12, 2022

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Hi there,

 

Thanks for reaching out. 

Which version of Lightroom mobile and Android are you using? What is the device specification?

In the preferences menu, the option "Use Cellular Data" is switched OFF or ON?

RanjishaSengupta_0-1663009120044.png

If it is OFF, please turn it ON because:

When you enable the Use Cellular Data option in the app preferences, Lightroom for mobile uses your cellular network's Internet bandwidth to:

  • Download an image for editing from the cloud when you open it in the Loupe view.
  • Sync any image adjustments or metadata changes to the cloud.
  • Upload/ Export any recently added images to the cloud and phone.

However, if a WiFi connection is available on your mobile device, Lightroom for mobile prioritizes the WiFi connection over your cellular network's Internet connection.

 

Let us know if this helps.

 

Regards,

Ranjisha

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