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Can’t use Lightroom premium after delete app

New Here ,
May 07, 2023 May 07, 2023

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I'm purchased adobe Express monthly that includes access to PS Express and Lightroom premium feature but I have full storage in my phone so I deleted Lightroom app for temporary and after reinstall app I can't used premium feature app want me to buy this separately but PS Express don't have the same problem. How can I fixed this ?

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iOS: iPhone

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Adobe Employee ,
May 08, 2023 May 08, 2023

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Hello @Plabpluem29765853iftq 

I think there is a misunderstanding.  Lightroom is not included when subscribing to Adobe Express.  
Here is a screenshot of the iOS listing for Adobe Express, specifically listing what the Premium Membership includes:

IMG_7FAF3D453F83-1.jpeg

It is possible to use Lightroom Mobile for free.  The app simply appears differently now, because deleted the free app (which does not sync) will not restore files that were inside the previous Lightroom app.  Since the free app does not sync to cloud storage, the only way to recover images you previously had in Lightroom is to restore a device backup made at a point in time where you previously had Lightroom Mobile installed with images still inside the app.  If you want to sync images in Lightroom to cloud storage from this point going forward, that will require a separate subscription to Lightroom.

 

If you have any further questions, please contact Adobe Support.  Visit https://helpx.adobe.com/contact.html, sign in, and then select the chat option.

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