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Can’t use subscription tools but charges are deducted

New Here ,
Sep 28, 2021 Sep 28, 2021

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Hi 

i am not able to use any tools from subscription even after payment made 

can't find any easy communication option to report problem 

this is the worst thing 

I m not able to do pending projects because I can't use tools right now 

please check and resolve it as soon as possible 

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Community Expert ,
Sep 28, 2021 Sep 28, 2021

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if you go to creative cloud preferences, contact us

you will have direct response.

Screen Shot 2021-09-24 at 9.57.28 AM.png

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