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Cancel subscription

New Here ,
Jan 05, 2024 Jan 05, 2024

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I opted for a 7-day trial. Upon cancelling within 7 days I wasnt able to complete the  request due to an error encountered. I sent multiple emails and tried to contact via their virtual chat. No response/support was provided. Does anyone know how to requsest a cancellation and refund for this service?

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Adobe Employee ,
Jan 09, 2024 Jan 09, 2024

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Your issue can best be resolved by contacting Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chat bot.

 

If Adobe Support cannot help, it may be because Apple owns iOS app trials and transactions.  Apple Support is generally very understanding and helpful.  Just explain the difficulty or error during cancellation.  For more info, please see: https://support.apple.com/en-us/HT204084 

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