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Cancelling lightroom subscription is impossible?

New Here ,
May 01, 2023 May 01, 2023

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Been using lightroom for a couple of years now and i dont need it anymore. Have been trying to cancel the subscription, but it always shows me the page / text " problem about your requiry". I live in finland and text is in finnish too. i tried to look for help but the only link i found was th link i used originally to find a way to cancel the subscription.

 

So i'd like to say tis kinda sucks big time - i need to cancel so all help is higly appreciated.

 

TIA

 

Heidi

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Community Expert ,
May 02, 2023 May 02, 2023

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How did you buy the subscription in the first place? On Adobe's website? Or in the Mac App Store?

______________________
The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit Like a Pro books.

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New Here ,
May 17, 2023 May 17, 2023

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Hi Victoria,

 

I don't remember, it was years ago. But probably from Adobe's website.

Heidi

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Community Expert ,
May 19, 2023 May 19, 2023

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If you purchased from Adobe, you should be able to cancel from here: https://account.adobe.com/. There's more information here: https://helpx.adobe.com/uk/manage-account/using/cancel-subscription.html

______________________
The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit Like a Pro books.

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