Cannot Load Development version

[Nih30963040bcdp]

Olá, ao acessar o app Lightroom, notei que minhas fotos não abrem mais, aparece uma mensagem que relata uma falha ao carregar o desenvolvimento, minha predefinições de configuração sumiram também. O que devo fazer?

[Ranjisha Sengupta]

Hi @Nih30963040bcdp 

We understand this must be troublesome getting the error in your Lightroom Mobile Android device. Let's try to fix this.

Which version of Lightroom Android have you downloaded? Did you recently relocate your images from one location to another? For example, move the photos from the SD card to the phone. 

Ensure that you have a stable internet connection. The Lightroom app requires an internet connection to access and sync your photos and presets. Verify that you have a reliable Wi-Fi or cellular connection and try again. Learning the app cache can help resolve issues related to stored data that might be causing problems. In your device settings, find the Lightroom app and look for options to clear cache or storage. Clear the cache and relaunch the app.

We're here to help, just need some details.

Best,

Ranjisha