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Cannot view shared folders

New Here ,
Aug 20, 2021 Aug 20, 2021

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I am part of many shared folders on lightroom, and all of them are saying this!

Jaron5FF4_0-1629501653172.png

I have tried uninstalling and reinstalling, there are no issues on Jessica (my boss)'s end, but I am not sure what to even try to fix this.

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Adobe Employee ,
Aug 20, 2021 Aug 20, 2021

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This would happen if Jessica turned off sharing for the album, or set it to "invite only" and removed you from the invitation list.  Can you have her double check that this is not the case?

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New Here ,
Aug 20, 2021 Aug 20, 2021

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Sharing still shows ability to contribute 

Jaron5FF4_0-1629507331978.png

 

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Adobe Community Professional ,
Aug 21, 2021 Aug 21, 2021

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I'm a bit confused. The last screenshot appears to be from the Lightroom Desktop app, and shows that you do indeed have access.....but where did the first screenshot come from? 

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New Here ,
Aug 23, 2021 Aug 23, 2021

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Same place, if you see the "ilable" behind that box, its the same screen as the top screenshot

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New Here ,
Aug 23, 2021 Aug 23, 2021

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but yes, it is the Lightroom Desktop app

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