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Cant restore my deleted files

New Here ,
Jun 01, 2025 Jun 01, 2025

Hello

my cloud storage gets full,

Can someone help me to gett free my cloud storage.?

 

[moved from bugs to discussions according to the community rules - Mod.]

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correct answers 1 Correct answer

Adobe Employee , Jun 01, 2025 Jun 01, 2025

Hello @Talha sultani 

Because your account is already over the Lightroom Cloud Storage limit, you cannot restore files that are already in the Deleted files (Lightroom cloud trash).

 

Ironically, you need to delete more files to free up cloud storage space, so that you can then Undelete the specific images you wish to restore.

 

Another option is to add Lightroom cloud storage to your account which I think Adobe Support can do in 1 TB increments, but there will increase your total cost.  If this

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Adobe Employee ,
Jun 01, 2025 Jun 01, 2025
LATEST

Hello @Talha sultani 

Because your account is already over the Lightroom Cloud Storage limit, you cannot restore files that are already in the Deleted files (Lightroom cloud trash).

 

Ironically, you need to delete more files to free up cloud storage space, so that you can then Undelete the specific images you wish to restore.

 

Another option is to add Lightroom cloud storage to your account which I think Adobe Support can do in 1 TB increments, but there will increase your total cost.  If this still interests you, please contact Adobe Support at https://helpx.adobe.com/contact.html?rghtup=autoOpen

 

In case it helps, let me mention that if you have a Mac or Windows computer, you can download all your Lightroom cloud images to your computer using the Lightroom Downloader app: https://helpx.adobe.com/lightroom-cc/kb/download-lightroom-photos.html   Honestly, I am not sure if this will also download images in your Lightroom Deleted Files.  But if it does not, at least you will have a backup of all your other images on your computer, so that you can proceed to free up space by deleting less important images as I mentioned above.

 

I hope some info here helps you!

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