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Cant start lightroom or photoshop

New Here ,
Mar 12, 2023 Mar 12, 2023

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olko_koval_0-1678649551642.png

this error appears, re-install or PS or LR or adobe cloud did not help

 

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Windows

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Adobe Employee ,
Mar 13, 2023 Mar 13, 2023

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Hi @olko_koval 

 

Thanks for reaching out. Let's try to solve this. Please share a few more details.

Which version of Lightroom and Photoshop are you using? Do you get this error at launch?

Did you try cleaning/ reinstalling the Creative Cloud Desktop app?

Please try launching the application as administrator in Windows.

 

We're here to help, just need some info.

 

Best,

Ranjisha

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New Here ,
Mar 13, 2023 Mar 13, 2023

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Hi!

I tried everything, reinstalling, changing permissions for folders and files, and re-installed PS, LR and adobe cloud, I also used administrator rights and an admin account of windows. It does not start at all. I did everything you listed and even more. Nothing helps

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