• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Cant take my acc to pro

New Here ,
Dec 21, 2021 Dec 21, 2021

Copy link to clipboard

Copied

I was bought a year off acc

And possible to user 

then now i cant take acc to pro

its tell me i did not purchase but i did before 

TOPICS
iOS: iPhone , macOS

Views

45

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 22, 2021 Dec 22, 2021

Copy link to clipboard

Copied

LATEST

Hi,

 

We're sorry about the trouble with Lightroom. The ID you have signed in to the commnuity with doesn't show a subscription registered under it. Did you purchase the subscription through our website or through the Apple App store?

 

If you have a different ID that you subscribed using, try signing into the app using that.

 

Regards,

Nikunj

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines