• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Change Adobe account of LR Mobile with unsynced photos.

Community Beginner ,
Apr 03, 2024 Apr 03, 2024

Copy link to clipboard

Copied

 

I continued to use LR mobile on my Android phone after my subscription ran out. Now I have another payed Adobe CC account. I would like to change from my old account to my new payed account on LR Mobile.

 

When I click logout I get the message "your photo's might be deleted", so I did not log out.

 

How do I log into my new account, keeping the unsynced photos + edits that are now on the mobile app so I can get them synced to my PC? 

TOPICS
Android , Windows

Views

55

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 03, 2024 Apr 03, 2024

Copy link to clipboard

Copied

Contact Adobe Customer Care about the possibility of assets between accounts. 

https://helpx.adobe.com/contact.html 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 12, 2024 Apr 12, 2024

Copy link to clipboard

Copied

LATEST

I'm sorry, but this is the general contact page of Adobe...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines