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Change Adobe account of LR Mobile with unsynced photos.

Community Beginner ,
Apr 03, 2024 Apr 03, 2024

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I continued to use LR mobile on my Android phone after my subscription ran out. Now I have another payed Adobe CC account. I would like to change from my old account to my new payed account on LR Mobile.

 

When I click logout I get the message "your photo's might be deleted", so I did not log out.

 

How do I log into my new account, keeping the unsynced photos + edits that are now on the mobile app so I can get them synced to my PC? 

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Adobe Employee ,
Apr 03, 2024 Apr 03, 2024

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Contact Adobe Customer Care about the possibility of assets between accounts. 

https://helpx.adobe.com/contact.html 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Apr 12, 2024 Apr 12, 2024

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I'm sorry, but this is the general contact page of Adobe...

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