• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

charged for free trial

New Here ,
Dec 20, 2022 Dec 20, 2022

Copy link to clipboard

Copied

Hi, I was charged for the trial period, I canceled my subscription before it ended. How to solve this problem?

 

 

TOPICS
Windows

Views

124

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 20, 2022 Dec 20, 2022

Copy link to clipboard

Copied

Hi there,

 

Thanks for reaching out. From where did you download the application? Can you share your registered email ID as DM? 

How did you cancel the subscription? 

Did you get any confirmation messages?

We're here to help, just need some info.

 

Regards,

Ranjisha

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 22, 2022 Dec 22, 2022

Copy link to clipboard

Copied

LATEST

Hi, Sorry you're having trouble. Your subscription was purchased through Apple. Here are instructions for requesting a refund from Apple: https://apple.co/38W7RMM

I hope that helps.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines