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Cloud Storage Full - Lightroom doesn't show storage purchased additionally

New Here ,
Jan 19, 2022 Jan 19, 2022

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Hey guys, quick question, my Lightroom storage was 100GB and full so I upgraded to 1TB in Creative Cloud but in Lightroom it doesn’t seem to be syncing, it still says 100GB / full. Anyone know how to fix this?

 

 

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Adobe Employee ,
Jan 20, 2022 Jan 20, 2022

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Hi,

 

We're sorry about the trouble with Lightroom not showing the updated storage. Have you tried to sign out of the Creative Cloud desktop app & sign back in to check if that helps? If not, close all apps, then try signing back in to check if that helps.

 

Regards,

Nikunj

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New Here ,
Dec 26, 2022 Dec 26, 2022

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I'm having the same problem.  I'm so frustrated that there is only a button to grow my staorage plan, but nothing to review and clear my cloud storage.  Adobe shows it's empty, but the program will not work becase it shows full.   I agree with the other comments that there continues to be a lot more emphsis on growing monthly subscriptions than making it easier to use.  

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New Here ,
Jun 18, 2022 Jun 18, 2022

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Hey I am having this exact problem, signed out, deleted app, and still nothing. Did you find a solution?

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