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Cloud storage in Lightroom doesn't match my plan

New Here ,
Aug 23, 2021 Aug 23, 2021

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When I click on the cloud logo in the top right of Lightroom it tells me that I have 100gbs of storage. However, when I go to my account and look at my plan details it says I have 1 terabyte. What's the deal with this? 

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New Here ,
Aug 23, 2021 Aug 23, 2021

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What would be the expected value based on your subscription? What do you get when you press the View Plans shortcut in the second screenshot (Screen Shot 2021-08-23 at 2.25.44 PM.png)?

 

 

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New Here ,
Aug 23, 2021 Aug 23, 2021

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Clicking the View Plans shortcut brings me to my Adobe profile in my web browser. If I click View Plan on the profile I'm shown the screen in the first screenshot with the 1TB figure. Also this is an Adobe for Enterprise account, so it is through my workplace.

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New Here ,
Aug 23, 2021 Aug 23, 2021

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Thanks for clarifying

 

-"Clicking the View Plans shortcut brings me to my Adobe profile in my web browser" - What does it say there?

-"If I click View Plan on the profile I'm shown the screen in the first screenshot with the 1TB figure." - Which profile is this from, on the web or in any app (Windows/mobile?). How do you get there?

 

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