Connexion au serveur impossible

New Here ,
Jun 26, 2021 Jun 26, 2021

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Bonjour, 

 

Je viens d'acheter le pack Lightroom + Photoshop mais impossible de lancer Lightroom, quand je lance l'appli j'ai un message d'erreur : 

 

" Connexion au serveur impossible

Lightroom ne parvient pas à se connecter au serveur. Veuillez réessayer ultérieurement". 

 

Je suis pourtant bien connectée sur Creative Cloud. 

 

Que dois-je faire ? 

 

Merci d'avance

 

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Adobe Employee ,
Jul 01, 2021 Jul 01, 2021

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Hi,

 

We're sorry about the trouble while trying to launch Lightroom. Would you mind sharing the version of Lightroom you have installed along with with your computers operating system? Do you have a firewall or VPN installed on the computer which is currently running? If yes, try disabling them to check if that helps.

 

You can check out the suggestions here: https://feedback.photoshop.com/conversations/lightroom-desktop-cloudbased/lightroom-desktop-no-netwo...

 

Let us know if it helps!

Regards,

Nikunj

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