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Contact helpdesk how?

New Here ,
Jan 05, 2022 Jan 05, 2022

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Hi!

 

Problems after an update of the program to log in to my account. Instead of beeing able to log in by Apple Id I was redirected to log in by facebook. Now I only come to a new account page 😞 All my pictures are gone. Anyone now how to come in contact with support to give them my account Id so I can access my pictures and my 1st account? Kindly regards Caroline

 

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Community Expert ,
Jan 05, 2022 Jan 05, 2022

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Chat to Adobe Customer support in the Chat box that opens at-

https://helpx.adobe.com/contact.html?rghtup=autoOpen

Be 'signed-in' to this forum site with your ID and PW. Allow Cookies and Pop-ups in your Browser.

 

 

Regards. My System: Lr-Classic 12.0.1 Photoshop 24.0.1, ACR 15.0, Lightroom 6.0, Lr-iOS 8.0.8, Bridge 13.0, Windows-11.

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