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'Couldn't complete Export' error in Lightroom Mobile when trying to export video files

New Here ,
Sep 10, 2022 Sep 10, 2022

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Screenshot_20220911-134306_Lightroom.jpg

 i already paid, and this is what i get?? Pls fix this ASAP or just i want refund pls


{Title edited by Moderator}

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Adobe Employee ,
Sep 12, 2022 Sep 12, 2022

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Hi there,

 

Thanks for reaching out. 

Could you please share the version of Lightroom & Android on your device? What device model are you working with?

Does this error show up when exporting this specific video, or do all videos export fail? 

Please log on to Lightroom Web (https://lightroom.adobe.com) & try to export videos using Lightroom Web as a workaround and let us know if it works.

 

Thanks!
Ranjisha

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