Couldn't open editable version

[ashish_gupta6508]

Anytime I open a picture in the app, it gives an error that unable to open an editable version, please go back and try again.

[Ritika Chandrani]

Hey @ashish_gupta6508, 

Could you please confirm if you're using the application in offline mode? This will help me better understand the issue.

Additionally, if you're comfortable, would you be able to share the file with me? This would allow me to investigate further and assist you more effectively. If you prefer, feel free to send it via direct message for privacy. ^Ritika 

[Rikk Flohr: Photography]

Greetings all,

Adobe Lightroom Mobile product updates are released.  The February release updates contain a fix for this issue. 

Updates will be available via the Apple App Store. Note that it can take several days for some customers to receive a notification of an available update via their App Store.

Thank you for being so patient.

[rohan_9943]

Could not open an editable version of the photo. Please go back and try again.