I am using lightroom CC together with creative cloud. After several month I decided to upgrade my cloud space because my pictures are getting more and more and I want to work on several computers and on my travels.
I think the last 2 years I was not using the synchronizing function, also because the cloud space was not enough.
Recently there was a lightroom update (some weeks ago) and I upgraded my cloud space around the same time. Now, every time I start lightroom and it start to synchronize, it crashes after 5 to 30 seconds.
When I deactivate the synchronizing function in lightroom CC, this is not happening.
I rolled back on the previous version of lightroom CC, and the version before that. No change. At the moment I updated to the latest on again.
I just checked my online account directly at Adobe. My account has the same mail address as the account I am writing this message. I have access to my creative cloud and there I see the same mail address as well.
I also sent quite a lot of crash reports, I was recieving them always directly from Lightroom CC. Maybe they got blocked?
I am sure I used the same mailing address for the crashreports, but in the last 2 weeks I stopped because I was hoping that it would be just a temporare problem.
just to update on this issue: the problem is still there. At the moment, as soon as I turn on the "synchronizing" inside lightroom CC, the software crashes after few seconds. I don't even get a crashreport window. If the synchronizing mode is paused, the software works.