I installed Lightroom last night and edited a photo today. When I go to export it, it crashes. I have reinstalled the program repeatedly and it happens over and over. I have a brand new ThinkPad laptop with huge amount of storage space. I don't know what the issue is. Please advise.
Please go to Help>System Info… and get us the exact installed version number of your software.
Thank you. Here it is:
Lightroom version: 4.4 x64 [ 20210805-0652-b84a95f ] (Aug 5 2021)
NGL Version: 188.8.131.52
Actually, sorry - I uninstalled that version and downloaded the classic instead. I am not having this problem now. I am missing the effects brushes though - do you know where I can get the ones please for eye whitening, iris enhancement, warm skin, etc?
Effects Brushes in Classic are found in the Local Adjustment Brush (tools).
Click the Effect: Setting pulldown in the Local Adjustment Panel and they should appear in the list.
Thank you - but I'm seeing the specific ones as mentioned (eye whitening, iris enhancement, warm skin, etc). I had those on my old laptop that crashed. When I'm in classic now, I go to the right side and see a brush, I click it and then I see general choices (which are pretty much the same ones I see in the Edit panel - exposure, etc). Is it possible to download them from elsewhere in Adobe?
Please post a screenshot of your Panel showing them missing.
I'm sorry but I don't have a screenshot - they were on my old laptop's LR progam, but the laptop crashed. 😞
I am asking for a screenshot from your new computer - not the old computer.
Brush presets are not the same as Presets and Profiles and are not installed the same way.
Thank you, yes - those are their directions too on how to import. However, when I go to "preferences," I get a box that offers options other than a presets tab. Here are what the boxes show; the account box just has my name and email (which I did not screenshot for privacy).
I found a presets tab on the right side of the screen - sharing a screenshot of that too. (However, I know brushes are different from presets so that's not the right place... and there is no button that says "Show All Other Lightroom Presets.")
I'm at a loss... 😞
The screenshots indicate you are not using Lightroom Classic but rather Lightroom Desktop. Earlier you've said you uninstalled this version and installed Lightroom Classic. "Actually, sorry - I uninstalled that version and downloaded the classic instead. "
Lightroom Desktop does not support Brush Presets yet.
It downloaded both - LR and LRC. Thank you for pointing this out. I did not realize I had LR open. Thank you for shedding light on this.