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Create a preset on LR Mobile greyed out

New Here ,
Oct 16, 2020 Oct 16, 2020

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 Purchased a preset package with .DNG filed. I am using an apple iphoe so I saved the files to my file app and uploaded these .dng files on LR. When I tried to "create a preset" it is greyed out. Please help! Photo attached

45AF773D-0129-43FF-AC28-97B3B1F5D2DE.jpeg

 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

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Community Expert ,
Oct 17, 2020 Oct 17, 2020

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Do you have one of the DNG files selected in the edit screen?

Is that 'umbrella' image one of the purchased 'Preset' DNGs?  (my images never overlap the top icons)

 

Regards. My System: Lr-Classic 12.0.1 Photoshop 24.0.1, ACR 15.0, Lightroom 6.0, Lr-iOS 8.0.8, Bridge 13.0, Windows-11.

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Adobe Employee ,
Oct 19, 2020 Oct 19, 2020

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A couple of questions. Did I get it right that you saved the purchased  preset via "Save to File" or did you upload the dng via Lr Desktop? When you open up the Cloud icon at the top bar, what is listed there? Hope to get a clue about your issue soon. - Guido/ Lr Mobile QE

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Explorer ,
Dec 12, 2021 Dec 12, 2021

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Did you solve this?  I am having the same problem on LR iPad.

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New Here ,
Dec 12, 2021 Dec 12, 2021

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Yes, I solved the issue by downloading the new Adobe Lightroom app (not the free version) and then my presets worked. I cancelled my subscription after the free trial And my presets are still active 

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