Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

“Create Preset” is grayed out

New Here ,
Jul 04, 2020 Jul 04, 2020

I recently bought presets and whenever I try to create them, the "create preset" button is grayed out. 

1.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 05, 2020 Jul 05, 2020

What version of Lightroom are you using, Desktop or Mobile? And on what platform?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 13, 2020 Jul 13, 2020
LATEST

From what I can see, it looks like that the app is in a signed-out state but not showing the correct UI. Could you try to force quit and restart the app and thereafter re-ign-in via the Lr Settings. After that could you try to re-import the dng again let me know if its now working. -Guido/ lr Mobile QE

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines