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Creative cloud only showing Lightroom 4.0 as the latest version to update

Explorer ,
Jul 12, 2021 Jul 12, 2021

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When I try to update my Lightroom Desktop version, creative cloud tells that I am up-to-date with version 4.0

 

But we know up-to version 4.3 is available

 

Any hint

 

using Mac M1 with Big Sur 11.4

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correct answers 1 Correct answer

Explorer , Jul 13, 2021 Jul 13, 2021

Actually the VPN blocked the update from showing.

It is confusion, because looking at the display you could think there is no update available.

Disconnected the VPN, and Creative Cloud found the latest update

Hope it can help other poeple

rgds

JJ

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Adobe Employee ,
Jul 12, 2021 Jul 12, 2021

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Hi,

 

We're sorry about the trouble while trying to update Lightroom. Please try signing out of the Creative Cloud desktop app & signing back in to check if you're able to see the update. If not, please check out: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html#Checkforlatestupdates

 

Let us know how it goes!

Regards,

Nikunj

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Explorer ,
Jul 13, 2021 Jul 13, 2021

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Still only shows me version 4.0 as the latest ....

 

Screen Shot 2021-07-13 at 08.59.12.png

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Explorer ,
Jul 13, 2021 Jul 13, 2021

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LATEST

Actually the VPN blocked the update from showing.

It is confusion, because looking at the display you could think there is no update available.

Disconnected the VPN, and Creative Cloud found the latest update

Hope it can help other poeple

rgds

JJ

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Report

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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