Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Creative cloud only showing Lightroom 4.0 as the latest version to update

Explorer ,
Jul 12, 2021 Jul 12, 2021

Copy link to clipboard

Copied

When I try to update my Lightroom Desktop version, creative cloud tells that I am up-to-date with version 4.0

 

But we know up-to version 4.3 is available

 

Any hint

 

using Mac M1 with Big Sur 11.4

TOPICS
Download and install, Mac

Views

33

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Jul 13, 2021 Jul 13, 2021
Actually the VPN blocked the update from showing.It is confusion, because looking at the display you could think there is no update available.Disconnected the VPN, and Creative Cloud found the latest updateHope it can help other poeplergdsJJ

Likes

Translate

Translate
Adobe Employee ,
Jul 12, 2021 Jul 12, 2021

Copy link to clipboard

Copied

Hi,

 

We're sorry about the trouble while trying to update Lightroom. Please try signing out of the Creative Cloud desktop app & signing back in to check if you're able to see the update. If not, please check out: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html#Checkforlatestupdates

 

Let us know how it goes!

Regards,

Nikunj

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 13, 2021 Jul 13, 2021

Copy link to clipboard

Copied

Still only shows me version 4.0 as the latest ....

 

Screen Shot 2021-07-13 at 08.59.12.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 13, 2021 Jul 13, 2021

Copy link to clipboard

Copied

LATEST

Actually the VPN blocked the update from showing.

It is confusion, because looking at the display you could think there is no update available.

Disconnected the VPN, and Creative Cloud found the latest update

Hope it can help other poeple

rgds

JJ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines