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3

Creative cloud storage

New Here ,
Feb 27, 2023 Feb 27, 2023

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Not sure if this is a bug, or just operator error!

I upgraded my cloud storage, but Lightroom still shows I am over my storage limit. When I access my account on the creative cloud, it shows I have only used a small portion, but Lightroom doesn't seem to be backing photos up to the cloud, as it thinks I am over the limit.

 

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correct answers 1 Correct answer

Adobe Employee , Feb 27, 2023 Feb 27, 2023

Apologies, there was a problem on our server with recognizing your storage limit.  We have fixed this.  

You should be all set now .

 

-Peter

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Community Beginner ,
Oct 01, 2024 Oct 01, 2024

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Thank you!

 

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New Here ,
Dec 22, 2024 Dec 22, 2024

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I'm facing the same issue I guess.
Cloud Strorage says my 20GB storage is full, though I deleted any file possible from any service.

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Adobe Employee ,
Dec 26, 2024 Dec 26, 2024

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It looks you have a few photos stored in the account associated with your id.  It is far less than the 20Gb of storage.  If you are still seeing an issue, please trying logging out of all Creative Cloud Apps and logging in again.

 

-Peter

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