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Creative cloud storage

New Here ,
Feb 27, 2023 Feb 27, 2023

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Not sure if this is a bug, or just operator error!

I upgraded my cloud storage, but Lightroom still shows I am over my storage limit. When I access my account on the creative cloud, it shows I have only used a small portion, but Lightroom doesn't seem to be backing photos up to the cloud, as it thinks I am over the limit.

 

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Adobe Employee , Feb 27, 2023 Feb 27, 2023

Apologies, there was a problem on our server with recognizing your storage limit.  We have fixed this.  

You should be all set now .

 

-Peter

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Adobe Employee ,
Feb 27, 2023 Feb 27, 2023

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Hi @Punkus 

Thanks for reaching out.

Which version of Lightroom are you using? Can you share your upgradation details?

Have you tried signing out and signing back into the account?

Please check this to find how much cloud storage you have: https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html.

 

Let us know if it helps,

 

Ranjisha

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Adobe Employee ,
Feb 27, 2023 Feb 27, 2023

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Apologies, there was a problem on our server with recognizing your storage limit.  We have fixed this.  

You should be all set now .

 

-Peter

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New Here ,
Feb 28, 2023 Feb 28, 2023

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Thank you Peter for the fast reply and resolution of my issue!

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