Creative cloud storage

[Punkus]

Not sure if this is a bug, or just operator error!

I upgraded my cloud storage, but Lightroom still shows I am over my storage limit. When I access my account on the creative cloud, it shows I have only used a small portion, but Lightroom doesn't seem to be backing photos up to the cloud, as it thinks I am over the limit.

[Ranjisha Sengupta]

Hi @Punkus 

Thanks for reaching out.

Which version of Lightroom are you using? Can you share your upgradation details?

Have you tried signing out and signing back into the account?

Please check this to find how much cloud storage you have: https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html.

Let us know if it helps,

Ranjisha

[peter-b · Accepted solution]

Apologies, there was a problem on our server with recognizing your storage limit.  We have fixed this.  

You should be all set now .

-Peter

[Punkus]

Thank you Peter for the fast reply and resolution of my issue!